Accessing My Energy Hub
My Energy Hub is now active for all of our pre-payment registered customers and can be accessed HERE. We will be rolling out My Energy Hub for all of our post-payment (direct debit/bank transfer/cheque) customers shortly.
What can you do in my energy hub?
- Access your account anytime using your smart phone, tablet, laptop or PC
- Update your account details
- Set-up your preferred billing method: pre-payment or post-payment
- Go paperless and view your heat bills
- Pay your heat bills using our secure payment portal
- Analyse your energy consumption and manage your carbon footprint
- View your transactions and manage your energy budget
- Submit a meter reading
- Contact us to raise a service request
- See the history of communications between us
- View useful information about your community heating system
