Site Notices
For information on planned works and disruptions to the communal heating system click HERE
Registration for Supply and Direct Debit Mandate
You can register for supply using our FAQ along with our new app or web portal HERE
Heating System Manual
You may need to set up the controller to suit your own requirement. An online instruction guide can be viewed HERE.
Please note: The controller and other internal equipment inside the apartment are outside Kaizen Energy’s scope and responsibility. For any issues with these, please contact your landlord.
Frequently Asked Questions (FAQs)
For information on your heating system or common queries, please refer to the links: Pre-pay and Bill-pay
Terms & Conditions of Heat Supply
Please find a link to our latest terms and condition of heat supply HERE