Site Notices

Please check here for notices of works or faults affecting the district heating system HERE

Operating the heating system

The operating instructions for the Danfoss TPOne heating system controller can be viewed HERE or you can watch a number of short video that explain how to use the controller:

Pay as you go district heating

All apartments in Marine Village are on a Snugzone pre-payment system. Please visit the Snugzone website HERE or download the Snugzone app to your smart phone to view your account details, energy data, the latest energy rates and to make top-up payments.

Frequently Asked Questions (FAQs)

For information on your heating system please visit our Technical FAQs HERE and for common queries from customers to do with the pre-payment system please visit our Account FAQs HERE

Terms & Conditions of Heat Supply

Please find a link to our latest terms and condition of heat supply HERE