Site Notices

Please check here for notices of works or faults affecting the district heating system HERE

Registration for Supply and Direct Debit Mandate

You can register for supply and sign up for direct debit on-line HERE

Deposit Payment

You can make your secure deposit payment online HERE

Operating the heating system

The system in the apartment is operated via the controller, thermostats and thermostatic radiator valves (TRVs). There are three different controls installed in the apartments in Island Key, the operating instructions for these can be viewed here:

Frequently Asked Questions (FAQs)

For information on your heating system and common queries we have from customers please visit our FAQs HERE

Terms & Conditions of Heat Supply

Please find a link to our latest terms and condition of heat supply HERE