Site Notices

Please check here for notices of works or faults affecting the district heating system HERE

Operating the heating system

The operating instructions for the Danfoss TPOne heating system controller can be viewed HERE or you can watch a number of short video that explain how to use the controller:

Pay as you go district heating

All apartments in Cheevers Court & Haliday House are on the Kaizen Selfcare pre-payment platform. You can access your Kaizen Selfcare account through the Kaizen Energy app on your smart phone or through the Kaizen Selfcare Portal on your computer. You can download the Kaizen Energy android app from the Play Store and the IOS app from the Apple Store.

Frequently Asked Questions (FAQs)

For information on your heating system please visit our Technical FAQs HERE and for common queries from customers to do with the pre-payment system please visit our Account FAQs HERE

Terms & Conditions of Heat Supply

Please find a link to our latest terms and condition of heat supply HERE