Site Notices

Please check here for notices of works or faults affecting the district heating system HERE

Registration for Heating and Hot water Supply

Your Kaizen Selfcare account can be accessed via the Kaizen Energy app or the Selfcare Portal.

Click the “Sign in” button if you already have an account, or click the “Sign up” button if you need to register for heat supply for the first time.

Operating the heating system

The operating instructions for the heating system controller can be viewed HERE

Frequently Asked Questions (FAQs)

For information on your heating system and common queries we have from customers please visit our FAQs HERE

Terms & Conditions of Heat Supply

Please find a link to our latest terms and condition of heat supply HERE