Site Notices

Please check HERE for notices, works or faults affecting the district heating system

Your Kaizen Selfcare Account

You Kaizen Selfcare account can be accessed via the Kaizen Energy app or via the Selfcare Portal.

Simply click the “Sign in” button if you already have an account, or click the “Sign-up” button if you need to register for heat supply for the first time.

Operating the heating system

The operating instructions for the heating system controller can be viewed HERE and the tenant’s manual can be found HERE

Frequently Asked Questions (FAQs)

For common queries we have from customers please visit our FAQs

Terms & Conditions of Heat Supply

Please find a link to our latest terms and condition of heat supply HERE