Site Notices

For information on planned works and disruptions to the communal heating system click HERE

Operating the heating system

The operating instructions for the Danfoss TPOne heating system controller can be viewed HERE or you can watch a number of short video that explain how to use the controller:

Pay as you go district heating

All apartments in Blackwood Square are on the Kaizen Selfcare pre-payment platform. You can access your Kaizen Selfcare account through the Kaizen Energy app on your smart phone or through the Kaizen Selfcare Portal on your computer. You can download the Kaizen Energy android app from the Play Store and the IOS app from the Apple Store.

Registration for Supply and Direct Debit Mandate

You can register for supply using our FAQ along with our new app or web portal HERE

Frequently Asked Questions (FAQs)

For information on your heating system or common queries, please consult your site heat manual HERE

Terms & Conditions of Heat Supply

Please find a link to our latest terms and conditions of heat supply HERE