Site Notices
Please check HERE for notices, works or faults affecting the district heating system
Your Kaizen Selfcare Account
You Kaizen Selfcare account can be accessed via the Kaizen Energy app or via the Selfcare Portal.
Simply click the “Sign in” button if you already have an account, or click the “Sign-up” button if you need to register for heat supply for the first time.
Operating the heating system
The operating instructions for the heating system controller can be viewed HERE and the tenant’s manual can be found HERE
Frequently Asked Questions (FAQs)
For common queries we have from customers please visit our FAQs
Terms & Conditions of Heat Supply
Please find a link to our latest terms and condition of heat supply HERE