Carnloch The Glen Customer Information

Site Notices

Please check here for notices of works or faults affecting the district heating system HERE

My Energy Hub & Payments

My Energy Hub can be accessed HERE for all customers that have registered with us. If you haven’t registered yet you can do so by clicking on the Customer Sign-Up button at the top right corner of this page or by clicking HERE. Once you have registered you will need to reset your password; if you are having difficulties resetting your password please find a simple step by step guide HERE.

Operating the heating system

The operating instructions for the heating system controller can be viewed HERE

Frequently Asked Questions (FAQs)

For information on your heating system and common queries we have from customers please visit our FAQs HERE