Please check here for notices of works or faults affecting the district heating system HERE
Operating the heating system
The operating instructions for the Danfoss TPOne heating system controller can be viewed HERE or you can watch a number of short video that explain how to use the controller:
Pay as you go district heating
All apartments in Neptune are on a Snugzone pre-payment system. Please visit the Snugzone website HERE or download the Snugzone app to your smart phone to view your account details, energy data, the latest energy rates and to make top-up payments.
Frequently Asked Questions (FAQs)
Terms & Conditions of Heat Supply
Please find a link to our latest terms and condition of heat supply HERE